Privacy Policy

PORTR Co

Effective Date: January 2026

PORTR Co is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Services.

1. Information We Collect

Information You Provide

When you onboard or use our Services, we may collect:

Full name, email address(es), and phone number
Brokerage name, office address, and license number(s)
Document preparation platform credentials (stored securely in LastPass)
Personal mailing address
Electronic signature and signed agreements
Payment method information (processed and stored securely by our payment processor)

Information Collected Automatically

We may collect certain information automatically when you use our website, including IP address, browser type, and pages visited. This is used for security and analytics purposes only.

Transaction Information

In performing our services, we access and process transaction documents, contact information for third parties (buyers, sellers, title companies, lenders), and other data necessary to complete your services.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our Services
Communicate with you about your account and transactions
Process payments and maintain billing records
Access document preparation platforms on your behalf
Send service-related notifications and updates
Comply with legal obligations
Protect the security and integrity of our Services

3. How We Share Your Information

We do not sell your personal information. We do not share your information for targeted advertising. We may share your information with:

Service providers who help us operate our business (payment processors, cloud storage, communication tools), subject to confidentiality obligations
Third parties involved in your transaction (title companies, lenders, co-operating agents) as necessary to perform our services
Law enforcement or regulatory authorities when required by law

4. Data Security and Breach Notification

We take reasonable technical and organizational measures to protect your information. Login credentials are stored in LastPass, an industry-standard encrypted password manager. Payment information is handled exclusively by our PCI-compliant payment processor.

In the event of a data breach affecting your personal information, we will notify you as required by Pennsylvania's Breach of Personal Information Notification Act and New Jersey's data breach notification requirements without unreasonable delay, via the email address on file for your account.

5. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. Transaction records are typically retained for a minimum of seven (7) years in accordance with real estate industry standards.

6. Your Rights

You may contact us at any time to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for specific uses of your information

To exercise these rights, contact us at hello@portrworks.com.

7. Cookies and Tracking

Our website may use cookies to enhance your experience and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of our Services after updates are posted constitutes acceptance.

10. Contact Us

For questions about this Privacy Policy, contact us at hello@portrworks.com.